Team Leaders
The Tech Shmech Team
Tracy, President
Project and Software lead – PC, Server and Network Support, Training, Websites
With over 10 years of experience with a Fortune 500 company and 5 years with individuals and small businesses, Tracy has worked with a wide variety of technologies from real-time simulations and portfolio management to off-the-shelf office productivity tools and specialized industry applications. Expert on numerous computer platforms and familiar with a variety of programming languages, Tracy has continued to evolve technologically to keep pace with the industry’s transformations. Having graduated Cum Laude with a BS in Mathematics from the University of Illinois, Tracy also holds A+ and Network+ certifications from CompTIA and MCP, MCSA, and MCSE certifications from Microsoft.
Keith, Network and Security Expert
Network and Hardware lead – Security, PC Support, Server and Network Support
A former U.S. Marine with diverse technical experience, Keith has specialized in small and mid-size businesses with expertise in installation, support and troubleshooting of wired and wireless networks, firewalls, VPNs, DMZ, remote network management, Microsoft Exchange Server and a myriad of operating systems, such as Microsoft 2000 & 2003, Small Business Server 2000 & 2003 and Windows 2000 Active Directory.
With a BS in Computer Science from Alameda College, Keith has earned a CompTIA A+, Cisco’s CCNA, CNE, and CISSP, Compaq’s ASE and Microsoft’s MCSE certifications.
Naida, Web and Print Design, Website Coding
Creative Lead – PC Support, Web Design and Coding
A member of The Hispanic Leadership Opportunity Program Alumni and fluent in Spanish, Naida is an experienced troubleshooter with expertise in configuring and installing various hardware platforms and software applications. With a B.A. in Multimedia with a concentration in Graphic Design from Columbia College, Nadia is a member of the American Institute of Graphic Arts and excels in website and graphic design.
Want to see some of her most recent work? Naida designed our ad in the Women’s Yellow Pages and designed techshmech.com. She and Tracy also worked with TJS Design, Inc. to code their website and Women’s Yellow Pages website.

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